Privacy Policy

Thank you for visiting our website. This privacy policy outlines how we handle any personal information you provide while using this site. We encourage you to read it carefully before browsing or submitting any data. By accessing our site, you agree to the practices outlined in this policy. Please note that these practices may be updated from time to time, with changes applying only to future activities and information. We recommend reviewing this policy regularly to stay informed about how your personal data is used.

Please be aware that the privacy practices described here apply only to this website. If you navigate to other sites via external links, we advise you to review their respective privacy policies.

We collect personally identifiable information—such as names, mailing addresses, email addresses, and more—only when you voluntarily provide it. This data is used solely to fulfill the specific request you made. Unless you give us explicit permission, it will not be used for other purposes, such as adding you to our mailing list.

Our website may utilize cookies and tracking technologies, depending on the features available. These tools help us gather details such as your browser type, operating system, visitor count, and usage patterns. They also assist in tailoring the site to better suit our visitors' preferences. Cookies do not collect personal information directly, but if you've previously submitted identifiable data, it may be linked to cookie-related information. We may share aggregate data derived from cookies and tracking tools with third parties.

In certain circumstances, we may disclose information to government agencies or trusted partners for the purposes of fraud prevention or investigation. This may occur when (1) required or permitted by law, (2) attempting to prevent unauthorized transactions or fraudulent activity, or (3) investigating incidents of fraud. The information shared is not used for marketing purposes.

We are committed to maintaining the security of your personal data. Only authorized personnel, agents, or contractors—who are obligated to maintain confidentiality—have access to this information. All newsletters and promotional emails from our site include an option to unsubscribe from future mailings.

If you have questions, concerns, or feedback regarding this privacy policy, feel free to reach out to us:

Email : shacoffeeindonesia@selaweharmoniasia.com
Phone: +62-812-1611-6963

We reserve the right to update this privacy policy at any time. Any revisions will be posted on this page.

Shipping Policy

Location and Mailing Address

SHA Coffee Indonesia is proudly based in Depok, West Java. Our mailing address is as follows:

SHA Coffee Indonesia
Jl. Haji Kodja Raya, Kukusan
Beji, Depok City
West Java, Indonesia, 39206

International Shipping Policy

For international orders, customers are responsible for any additional fees such as tariffs, duties, taxes, or other surcharges that may apply. We recommend that our international customers check with their local authorities or contact us in advance to understand any potential charges before placing an order.